Operation & Maintenance Solutions Services
We offer support services for the operation and maintenance of your systems for any regular operation requirements or maintenance requirements during failures.
Service outline
We design every single component of the operation and maintenance work and provide services according to your needs. A backup system is available in case of failures. We also cover regular and irregular changes to the system settings on behalf of our customers. Settings will be managed by our company.
Examples of services provided
- Telephone and onsite standby support
- Arrangement of repair work with manufacturer on behalf of customers
- Data and system recovery (when backup is available)
- Regular report submission (e.g., failure summary, log analysis report)
- Regular operation on behalf of customers
- (e.g., backup tape change, LED status confirmation)
- System setting changes and additional work on behalf of customers
- Customer system information management
Examples of systems for operation/maintenance service
- Router, firewall, switching hub
- PABX, Key Telephony system
- PC, various servers
| ICT Solution |
|---|
|
